ServiceNow Customer Service Management Essentials
In this 3-day interactive course, attendees master the core configuration and administration of the ServiceNow® Customer Service Management (CSM) product.
Through lectures, group discussions, and hands-on labs, participants build on existing knowledge and skills by applying implementation good practices.
This course is designed for ServiceNow customers, partners, and employees who administer features, functions, and data associated with Customer Service Management.
40 courses found
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- Delivery Format: Virtual Learning
- Date 05-07 January, 2026 | 10:00 AM to 6:00 PM
- Location: Virtual (Egypt Stan)
- Language: English
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- Delivery Format: Virtual Learning
- Date 05-07 January, 2026 | 11:00 AM to 7:00 PM
- Location: Virtual (Arab Stand)
- Language: English
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- Delivery Format: Virtual Learning
- Date 05-07 January, 2026 | 11:00 AM to 7:00 PM
- Location: Virtual (Arab Stand)
- Language: English
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- Delivery Format: Virtual Learning
- Date 05-07 January, 2026 | 12:00 PM to 8:00 PM
- Location: Virtual (Arabian St)
- Language: English
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- Delivery Format: Virtual Learning
- Date 28-30 January, 2026 | 10:00 AM to 6:00 PM
- Location: Virtual (Egypt Stan)
- Language: English
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- Delivery Format: Virtual Learning
- Date 28-30 January, 2026 | 11:00 AM to 7:00 PM
- Location: Virtual (Arab Stand)
- Language: English
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- Delivery Format: Virtual Learning
- Date 28-30 January, 2026 | 11:00 AM to 7:00 PM
- Location: Virtual (Arab Stand)
- Language: English
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- Delivery Format: Virtual Learning
- Date 28-30 January, 2026 | 12:00 PM to 8:00 PM
- Location: Virtual (Arabian St)
- Language: English
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- Delivery Format: Virtual Learning
- Date 09-11 February, 2026 | 11:00 AM to 7:00 PM
- Location: Virtual (Egypt Stan)
- Language: English
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- Delivery Format: Virtual Learning
- Date 09-11 February, 2026 | 12:00 PM to 8:00 PM
- Location: Virtual (Arab Stand)
- Language: English
- ...
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